Coordination of care among EMS, stroke teams, and stroke centers is key to optimizing outcomes
In April 2007, the American Heart Association/American Stroke Association (AHA/ASA) published its updated Guidelines for the early management of adults with ischemic stroke.
The following are key recommendations regarding acute ischemic stroke care1:
- Stroke centers are a part of a stroke system of care — a much larger network that encompasses stroke prevention, education of healthcare practitioners and the public, acute care, rehabilitation, and quality improvement in the delivery of healthcare.1
- Activation of the 911 system by patients or others
- – Leads to faster treatment of stroke
- – As many as 65% of patients with signs or symptoms of acute stroke receive their initial care from EMS
- EMS personnel should transport patients to the closest facility that has the resources to treat stroke
- – Ambulance may bypass the nearest hospital if the EMS personnel know that there is a stroke-capable center within a reasonable distance
- – Creation of educational programs to increase public awareness of stroke
- – According to the guidelines, EMS activation appears to be a function primarily of someone other than the patient; 62% to 95% of 911 calls are made by a family member, coworker, paid caregiver, or other bystander
Protocols
Established protocols help to standardize stroke treatment, which supports efficient processes and effective metric tracking and may improve the quality of patient care.2
Here are some recommendations on how you may maintain successful protocols in your center:
- Care paths, standing orders, protocols, flow charts, and/or stroke scales may be compiled in a stroke packet and used upon presentation in the ER
- – Ideally initiated in the ED and carried through in the ICU
- Allow quick, accurate assessment, administration of t-PA to eligible patients, tracking patient's neurologic status, and documentation of treatment outcomes
- Identify performance measures and methods for improving procedures and systems through rigorous self-assessment

Adapted from CASPR Investigators. Neurology. 2005;65:360.
Mean scores for individual hospitals at 1 and 2 years. A solid line represents hospitals with significant improvement of overall treatment score. A dotted line represents hospitals whose change in score was not significant (based on the Wilcoxon rank sum test). The only hospital with no increase in score did not implement the standardized stroke orders.

