Stroke coordinator champion
Improving practice and elevating care
Featured stroke coordinator1

Debbie A. Estes, RN, BSN
Clinical Program Coordinator, Stroke Program for Medical City Dallas Hospital
daestes2@yahoo.com
Debbie Estes has been a devoted and enthusiastic advocate for stroke care for more than 10 years. She is a passionate and driven stroke coordinator whose leadership efforts have helped 3 hospitals achieve Joint Commission (JC) stroke certification. In addition to her stroke program and protocol development focus, Debbie is devoted to spreading "stroke fever" by leading a variety of stroke education and patient outreach initiatives.
Q&A with Debbie:
What made you decide to focus on stroke, and what do you most enjoy and find fulfilling?
I became interested in stroke in 1996 when AHA added acute stroke to ACLS. As an ACLS instructor I began teaching the stroke algorithm. From there my nursing career seemed to somehow involve stroke. I knew I was hooked on stroke program development when I witnessed my first stroke patient make a complete recovery after receiving optimal care. Stroke program development is an enormous challenge for any healthcare professional and for me building stroke programs is the most rewarding job any nurse could ask for. As stroke coordinators, we are the voice for every patient who enters our door or who has a stroke while in our hospital. I truly love going into a hospital and developing new programs, creating new processes and paving the way for patients to have a chance for complete stroke recovery. In addition, I thoroughly enjoy analyzing the stroke data in pursuit of opportunities to improve processes. Nurses are patient advocates, and I will continue to strive for perfection because, as a nurse, I owe it to my patients.
Describe your current role, responsibilities, and day-to-day activities.
I have had the privilege to lead 3 large urban hospitals through the JC primary stroke certification process, and am now happily a Stroke Coordinator at Medical City Dallas hospital in Dallas, Texas. The responsibilities of a stroke coordinator are many, and on any given day I must wear multiple hats, with no 2 days ever being the same. I am an educator, patient advocate, data abstractor, data analyst, committee chair, committee member, code stroke team member, program planner, marketing agent, public relations representative, secretary, speaker, and overall I must be seen as a member of the team. A typical day for me begins with reviewing medical records for each stroke patient in the hospital with the expectation of improving compliance with the JC's 10 performance measures. From here I go to the stroke units and discuss opportunities with the nursing staff. The largest role I play involves process improvement, which requires interaction with every aspect of the hospital, ranging from environmental services to administration.
Debbie's efforts as Stroke Coordinator at Medical City Dallas hospital helped it to:
- Achieve primary JC stroke certification
- Implement standing orders
- Attain Medical City Dallas' fastest door-to-needle time, which was 22 minutes
(NIH recommends door-to-needle times of < 60 min) - Establish a stroke network
Which key activities and traits enable a stroke coordinator and stroke program to excel?
My role as a stroke coordinator is tough position. I must motivate each employee to want to get on board and be knowledgeable about stroke and the necessary protocols. A stroke coordinator must be an independent thinker, a great communicator, be passionate about stroke, have strong attention to detail, and be comfortable speaking and educating healthcare professionals, the community, and EMS providers. Patience, perseverance, and persistence are valuable traits for a stroke coordinator. Patience is needed each day when auditing charts. Processes will improve with perseverance, and stroke coordinators must be persistent in all our endeavors. Once, a stroke patient who did not receive optimal care said to me, "Please don't ever stop what you are doing, you are my voice, so please keep trying to educate about stroke." Every time I get discouraged I remember that I am making a difference, I am making changes for my children, grandchildren, and for untold numbers of patients.
We commend you!
Debbie has demonstrated a relentless passion and dedication to spreading the word about stroke. Her drive to continuously improve the quality of stroke treatment, education, and patient outcomes is commendable. Thank you Debbie!
If you would like to congratulate Debbie or ask her a stroke related question, she can be reached at daestes2@yahoo.com

