Stroke center certification
Preparing for PSC certification
- Step 1: Defining the acute stroke process
- Step 2: t-PA training is critical for certification
- Step 3: Conducting mock codes
- Step 4: Providing feedback and relevant information about outcomes with the stroke team, ED, and EMS staff helps to optimize care and allows for continual process improvement
The Joint Commission's Certificate of Distinction for Primary Stroke Centers (PSC) recognizes and certifies centers that make exceptional efforts to improve stroke treatment and patient care. This includes an educated and prepared stroke team, established protocols for assessment, diagnosis and treatment of stroke, and a commitment to community outreach and stroke awareness education. Achievement of certification can signify a greater level of care and capability to your community.
The Joint Commission PSC certification program was developed in collaboration with the American Stroke Association and is based on the Brain Attack Coalition's "Recommendations for the Establishment of Primary Stroke Centers."
Stroke centers may also be certified at the state level. Centers seeking this type of certification should contact their state legislatures or regional stroke networks.
Preparing for PSC certification
Preparing for Joint Commission PSC certification can be optimally managed in 4 key steps:
Step 1: Defining the acute stroke process1-3
The goal is a detailed plan for administering IV t-PA to eligible patients within 60 minutes from time of arrival. This plan may include:
- Training ED staff to recognize stroke signs and symptoms
- Assembling a "Code Stroke" packet with:
- – A system for notifying team members
- – A time tracking tool
- – All physician and nursing documents
- Developing standardized orders for:
- – Diagnostic testing
- – Lab notification
- – National Institutes of Health Stroke Scales (NIHSS)
- – Dysphagia screening
- – t-PA inclusion and exclusion criteria
- The Joint Commission requires that 80% of ED providers know the acute stroke process.
Step 2: t-PA training is critical for certification1-3
Key training points include:
- Staff awareness of the 60-minute door-to-needle goal
- Inclusion and exclusion criteria for t-PA administration
- Location of t-PA and determining who will mix and administer it
- How the dose is administered
- BP goals before, during, and after t-PA administration
- Vital sign and neurologic monitoring following t-PA bolus dose
- Recognizing and managing potential post treatment bleeding
- Medications to avoid (24 hours) after treatment with t-PA
- – Drugs that alter platelet function (eg, acetylsalicylic acid [aspirin], dipyridamole, and abciximab), antithrombotics (eg, heparin), and oral anticoagulants (eg, warfarin sodium)
Step 3: Conducting mock codes2,3
Mock codes are an ideal way to practice the in-house stroke protocol.
- Identify stroke response team members
- Train hospital staff in:
- – Stroke signs and symptoms
- – Determination of onset time
- – Activation of stroke response team
- Develop acute stroke "tackle box"
- – Standardized acute stroke orders
- – t-PA inclusion and exclusion criteria
- – Patient education materials related to t-PA
- – NIHSS
- – Dysphagia screen
- – Foley catheter insertion instructions
- t-PA administration training and practice
Step 4: Providing feedback and relevant information about outcomes with the stroke team, ED, and EMS staff helps to optimize care and allows for continual process improvement3
Possible communication methods include:
- EMS notification of patient outcomes
- ED bulletin board
- Quarterly EMS awards
- Sharing of case studies
- Monthly staff meetings
- Newsletters
- Medical executive meetings
- Press releases
The Joint Commission released the following consensus performance measures in January 2009 that went into effect in primary stroke centers4,5:
| Number | Performance measures |
|---|---|
| STK-1*† | Venous thromboembolism (VTE) prophylaxis |
| STK-2*† | Discharged on antithrombotic therapy |
| STK-3*† | Anticoagulation therapy for atrial fibrillation/flutter |
| STK-4*† | Thrombolytic therapy |
| STK-5*† | Antithrombotic therapy by end of hospital day 2 |
| STK-6*† | Discharged on statin medication |
| STK-7 | Screen for dysphagia |
| STK-8*† | Stroke education |
| STK-9 | Smoking cessation |
| STK-10*† | Assessed for rehabilitation |
Note: Effective January 1, 2008, all ten measures are required for certification.
- *
- CMS Informational ONLY.
- †
- The Joint Commission ONLY.

